"Leadership is the ability to decide what has to be done and then get people to want to do it."
Leadership is the Ability to Decide What Has to be Done
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From Rookie to Rockstar
From Rookie to Rockstar: Lessons in Leadership, Humor, and Trust” As promised in my last post, here’s the next chapter in the leadership chronicles – a story brimming with
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This thought was passed along to me to think and consider my efforts with those who resist change or something that I firmly believe in – continual service improvement.
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“Treat a man as he is, and he will remain as he is. Treat a man as he could be, and he will become what he should be.” Ralph Waldo
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How You Made Them Feel
Why did I begin this journey? The main thought I had while completing my ITIL Practitioner Certification, there were so many frameworks, management, and leadership topics and thoughts and I